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Home > CC Online > Frequently Asked Questions

CC OnlineCC Online Frequently Asked Questions

Click on a question below to go to the answer:

  1. How do Cerro Coso Online courses work?
  2. How do I get the username and password for the classes?
  3. Do I have to access my class at the same time everyday?
  4. How do I receive my course materials?
  5. What makes Cerro Coso Online courses different from traditional classroom or "correspondence" courses?
  6. What is Cerro Coso Online’s campus life like?
  7. What type of computer equipment do I need?
  8. Do I have to be a computer expert to take CC Online courses?
  9. How can I enroll in Cerro Coso Online?
  10. What if I don't get the Confirmation email after creating a New User in Moodle?
  11. How do I submit essays and written assignments to the instructor?

How do Cerro Coso Online courses work?

You must have access to the Internet and a computer (for more specific equipment requirements see computer requirements). You will access your class via your web browser during times that are convenient to you. Our classes are not designed to be self-paced, there are definite beginning and ending times as well as specific dates that assignments and tests are due. They are, however, designed to be taken asynchronously – at your convenience. You can access your class at 9:00AM, 9:00PM, 3:00PM, or 3:00AM! For the most part you will do your reading and coursework offline, take tests offline and online, and interact with your instructor and classmates via electronic mail, discussion groups, and, in some cases, chat rooms. You can also interact with your instructor via the telephone. Cerro Coso Online courses are designed to with flexibility in mind.

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How do I get the username and password for the classes?
If you have registered for the class, on the FIRST day of the class, you will go to the FIRST TIME LOGIN page (blue button on the right side of our pages). Find your class in the list and click on the CRN number. That will take you through a login process which will result in a confirmation page. PRINT THIS CONFIRMATION PAGE as it will contain your username and password. Each class will have its own unique username and password.

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Do I have to access my class at the same time everyday?
No, but you will have to access your class several times a week at times that are convenient to you. It depends on the course, but most students will find that they will need to access the class between 5 and 7 times a week in order to keep up with class discussions, student questions and assignments.

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How do I receive my course materials?
Your lectures will all be accessed via your web browser. Your textbooks and other required materials will be available through either the Cerro Coso Bookstore or other bookstores which you can access online. Click here for more information about the bookstore.

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What makes Cerro Coso Online courses different from traditional classroom or "correspondence" courses?
CC Online courses have a high level of interaction between students and the instructor. You will find that the level of interaction in CC Online courses will be as high as that of traditional face-to-face classroom based courses – in many cases much higher. Many students feel that they are able to contribute more to a discussion in online courses and that the depth of coverage in online discussions yields much more knowledge. No longer do you have one or two students monopolizing the discussions – in CC Online courses everyone has the chance to contribute and be heard!

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What is Cerro Coso Online’s campus life like?
Students taking courses through Cerro Coso Online have access to library facilities, counseling and student services, and other CC Online students, staff, and faculty via the CC Online Student Discussion Group. You may be located hundreds or thousands of miles away from the physical campus but every attempt is made to make all students feel part of the Cerro Coso experience.

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What type of computer equipment do I need?
Microsoft’s Internet Explorer 5.0 (or above). If you are planning to access the courses from home you will need to have a 28.8 modem (56K is recommended). Different courses may have specific requirements. Most of the Computer Information Systems courses will require that you have an IBM compatible computer capable of running current Microsoft Office software. Some courses may require access to a multimedia capable computer (CD-ROM, sound card, and speakers). For specific course equipment requirements please call Cerro Coso Online at (888) 537-6932 toll free.

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Do I have to be a computer expert to take CC Online Courses?
No. If you have accessed the internet before you will have no trouble. Each course is designed around a familiar and simple to use interface. When the course begins you will receive instructions from your instructor about general course information as well as a basic tutorial on using the course interface. In addition, every course at CC Online is designed around the same interface. You will find that it is very easy to go from one CC Online course to another.

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How can I enroll in Cerro Coso Online?
For information on enrolling in Cerro Coso Online go to the Enrollment Page. California resident enrollment fees are $20 per semester unit with NO CAP, i.e., 10 units=$200, 12 units= $240 and so on. Out-of-State costs are $190 per unit for tuition (to a maximum of 15 units, or $2850) plus $20 per unit enrollment fee (no maximum). For more information on resident and non-resident tuition and fees information please see the Admissions and Records page.

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What if I don't get the Confirmation email after creating a New User in Moodle?
The email is, most likely, in your bulk or spam folder. If not, you might have made a typo in the email address you submitted when you created your user. Contact Kiana Wyatt at kiwyatt@cerrocoso.edu or fill out the Webmaster Form and she will confirm your email address and your user. Once your user has been confirmed, you can log in to the Moodle system.

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How do I submit essays and written assignments to the instructor?
Written assignments can be submitted via e-mail or uploaded onto the class web (if the instructor chooses to use this method). The drawback is that that e-mail will not retain the formatting of the original file. This can be serious problem when you are expected to present your written materials in a particular file format., or style. One way around this is to submit your writing assignment as an "attachment" to an e-mail message. In this case, if your instructor has the same word processing software as you, then he will see your writing assignment in exactly the same form as it was written. An alternative is to send the file as a Rich Text Format document. The Rich Text Format has the advantage that most formatting is preserved and can be viewed on a variety of popular word processors.

The following instructions were written by Corey Marvin, Professor of English, to help guide you through the process of sending a written assignment as an e-mail attachment:
  1. From your email program, begin a new message addressed to the person(s) you are sending it to and type in whatever beginning message you want (i.e., "Here it is!" or "Treat it nicely!").
  2. All e-mail programs are different in the kind and quality of features they support, but most allow you to send whole documents by clicking on a button or pulling down a menu that says "Add an Attachment" or "Attach a file" or some variation of that.
  3. You will probably then be presented with a box or line that allows you to put in, or browse for, the file-name of your document you want to attach. For example, if your paper is stored on your hard-drive at c:\msoffice\winword\paper1.doc, this is the file-name you would enter. If it's on a floppy disk, it might be something like a:paper1.doc.
  4. You then press OK (or whatever your program uses to accept data).
  5. You should see in the body of your e-mail message not the document but a message indicating that the document is attached.
  6. Send away.

If you have any trouble and your e-mail is maintained by your Internet Service Provider (i.e., Ridgenet, Earthlink, AOL, hotmail, etc.), contact them for assistance. If you have trouble and are not supported, use the Help Center in the Discussion folder to contact the class and we'll try to figure it out.

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    Click here if logging in to your class for the First Time
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Related Links

:: Bookstore
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South Kern: 95 MSS/DPE 140 Methusa Ave. Edwards AFB, CA 93524 (661) 258-8644

Last updated June 06, 2007