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Home > CC Online > Class Schedule > HCRS C061 #30219

HCRS C061 Course Information

Course Description

(A)

This course presents approaches for working and communicating in an administrative or front office setting of a medical environment. Topics include professionalism and responsibilities of personnel, law and ethics, appointments and scheduling, environmental safety, office communication techniques, and an overview of medical and surgical asepsis. Office communications will highlight verbal interactions and non verbal techniques, such as scheduling, correspondence, record-keeping, and filing systems. Upon completion of the course, the student will be able to seek employment in a medical front office as a receptionist. (Prerequisite: None.) Advisory: Reading Level 2, Writing Level 3, Math Level 4.

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Last updated October 23, 2007